Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

• USPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Returns, Refunds and Exchanges

How To Return An Item

Your must return the item within 30 days of your purchase.

Please email herbalblends@cozyjonestea.com to request a refund and we will assign you a tracking #.

Return Exceptions

Items can not be returned if they are opened.